The welfare of the child or vulnerable person is paramount
In any situation involving a child or vulnerable adult, their safety and wellbeing takes precedence over all other considerations, including confidentiality.
Safeguarding Policy
CCP Counselling is committed to the safety, wellbeing, and dignity of every person we serve — especially children, young people, and vulnerable adults. This policy outlines our safeguarding commitments and procedures.
July 2026
Our Commitment
CCP Counselling takes its safeguarding responsibilities seriously. We believe every person — regardless of age, ability, or background — has the right to be safe from harm, abuse, and exploitation. Our counsellors are trained to recognise signs of abuse and neglect, and are legally and ethically obligated to act when concerns arise.
Our Safeguarding Principles
Everyone has a responsibility to act
All CCP Counselling practitioners are trained to recognise indicators of abuse, neglect, and exploitation, and understand their duty to report concerns to the appropriate authorities.
Abuse is never acceptable
CCP Counselling has zero tolerance for any form of abuse, exploitation, or harm — physical, emotional, sexual, or financial — whether perpetrated by a third party or within the counselling relationship itself.
Confidentiality has limits
While we uphold strict confidentiality in all counselling relationships, this is overridden when a child or vulnerable adult is at risk of harm. Clients are informed of this limit before counselling begins.
Speak With a Christian Counsellor
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Speak With a Christian CounsellorMandatory Reporting Obligations
All CCP Counselling practitioners are aware of and comply with mandatory reporting obligations under Queensland law. Under the Child Protection Act 1999 (Qld), certain professionals are required to report a reasonable suspicion that a child has been, is being, or is at risk of being harmed. Our counsellors are trained to identify indicators of child abuse and neglect and understand the reporting process.
- Physical abuse — unexplained injuries, bruising, or signs of physical harm
- Emotional abuse — persistent patterns of criticism, rejection, or humiliation
- Sexual abuse — any sexual contact or behaviour involving a child
- Neglect — failure to provide adequate food, shelter, supervision, or medical care
- Exposure to domestic and family violence
Working With Children
All CCP Counselling practitioners who work with children and young people hold a current Working With Children Check (Blue Card) as required under the Working with Children (Risk Management and Screening) Act 2000 (Qld). These checks are renewed as required by law.
Blue Card Holder
Safe Practice Standards
- All sessions are conducted in a professional, transparent manner with clear boundaries
- Counsellors do not engage in dual relationships that could compromise client safety or wellbeing
- Physical contact with clients is not part of our counselling practice
- All practitioners are subject to regular clinical supervision and professional accountability
- Concerns about a practitioner's conduct can be reported to the ACA
Who This Policy Covers
- All clients of CCP Counselling, including children, young people under 18, and vulnerable adults
- All CCP Counselling practitioners, volunteers, and contractors
- Any person who comes into contact with CCP Counselling through our services or website
How to Report a Concern
If you have a safeguarding concern about a child, young person, or vulnerable adult — whether related to CCP Counselling or otherwise — please contact us immediately using the contact form on our website. You may also contact the following authorities directly:
Queensland Child Safety Services
1800 177 135 (24 hours)
Police (emergency)
000
Police (non-emergency)
131 444
1800RESPECT (domestic violence)
1800 737 732
Lifeline (crisis support)
13 11 14
This Safeguarding Policy is reviewed annually and updated as required to reflect changes in legislation, professional standards, and best practice.
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